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Whether you need guidance choosing a basketball hoop system, golf simulator, or smith machine, our team is ready to help. Owned and operated by Home Athlete X.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and carrier link. You can also check your order status anytime by logging into your account on our site.
What is your return policy?
We offer 30-day returns on eligible items. If your basketball hoop system, golf simulator, or other equipment does not meet your expectations, please refer to our Return Policy page for full details on how to start a return.
Can I exchange an item for a different model?
Yes, exchanges are available within our return window. If you need to swap a pool table size or upgrade your smith machine model, contact our team and we will walk you through the process.
How do I choose the right basketball hoop system for my space?
Consider your available driveway or court area, the height adjustment range you need, and whether you want an in-ground or portable base. Our team can help you match the right system to your setup if you send us your space dimensions.
Do your golf simulators require a dedicated room?
Most golf simulators perform best in a room with at least 10 feet of ceiling height and enough depth for a full swing. We recommend measuring your intended space and reaching out to us so we can suggest compatible models.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Fast Response
Our support team aims to answer every inquiry within 24 hours on business days.
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Free Continental Shipping
Free shipping on most orders within the Continental U.S., with 5 to 8 business day transit times.
30-Day Returns
Not the right fit for your home gym or game room? Returns are accepted within 30 days per our Return Policy.
